Shipping policy

Order Processing

Orders are processed within 1–3 business days.

Processing times may vary during high-demand seasons.

Orders placed on weekends or holidays will be processed the next business day.

Estimated delivery times:

Delivery times are estimates and not guaranteed.

Shipping fees are calculated at checkout based on destination and selected shipping method.

Occasionally, promotional free shipping may be offered.

Once shipped, you will receive a tracking number via email.

Please allow up to 48 hours for tracking updates to appear.

International orders may be subject to customs fees, duties, or taxes imposed by the destination country.

These fees are the responsibility of the customer.

Velmora Heels is not responsible for delays caused by:

However, we will assist in tracking and resolving delivery concerns.